Privacy policy
1. Information We Collect
Information You Provide Directly
We may collect personal information when you:
- Apply for membership
- Submit territory update requests
- Complete referral tracking forms
- Contact us by email, phone, or web form
- Subscribe to newsletters or updates
This may include:
- Name
- Email address
- Phone number
- Brokerage and office information
- Territory details
- Profile photo (optional)
- Any information you voluntarily provide
Information Collected Automatically
Like most websites, we may collect limited technical information such as:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time spent on our site
- Referral URLs
This helps us improve website performance and user experience.
2. How We Use Your Information
We use personal information for purposes including:
- Managing membership accounts
- Processing applications and territory updates
- Operating the Select Referrals network and matching referrals
- Sending membership communications, updates, or announcements
- Mailing printed brochures and related materials
- Administering contests or promotions
- Improving our website, services, and user experience
- Responding to questions or support requests
We do not sell your personal information.
3. Sharing Your Information
We may share information only when necessary:
With Other Members
With Service Providers
We may use third-party providers to support our business operations, such as:
- Print/mail service providers
- Email service providers
- Website hosting and analytics
- CRM and customer management tools
These providers may access personal information only as needed to perform services for us.
Legal Requirements
We may disclose information if required by law, regulation, or legal process.
4. Cookies and Tracking
We may use cookies or similar technologies to:
- Improve website performance
- Understand visitor behaviour
- Enhance user experience
You can modify your browser settings to decline cookies, but some features may not function properly.
5. Data Security
We take reasonable administrative, technical, and physical measures to protect your information from unauthorized access, loss, misuse, or alteration.
No online system is completely secure, but we strive to safeguard your information to the best of our abilities.
6. Data Retention
We retain personal information only for as long as necessary to:
- Fulfill membership services
- Maintain accurate referral tracking
- Meet legal and accounting requirements
You may request deletion of your information at any time (see Section 8).
7. Children’s Privacy
Our services are not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
8. Your Rights
You may request to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Withdraw consent for communications
- Delete your information, subject to legal limitations
To submit a request, contact us at: info@selectreferrals.com
9. Links to External Sites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external sites.
10. Changes to This Policy
We may update this Privacy Policy occasionally.
Revisions will be posted on this page with an updated “Last Updated” date.
11. Contact Us
If you have questions about this Privacy Policy or how we handle data, contact:
Select Referrals Langley, British Columbia, Canada Email: info@selectreferrals.com